Well this isn't a problem for those that don't use RokDownloads. The other day, I logged in to upload some new files and manage some of my downloadable files... Only to find that the Rokdownloads manager would not list any of my files!?!

I am in the middle of writing a component that will hopefully comprise bug-tracking and download management all in one.

Until then, I thought I'd STFW (google) this issue and post a solution considering that even RocketTheme don't want to share this solution unless we continue to pay for the subscription. Understandable to some extent, greedy in another.

So far the solution has been to open this with Internet Explorer with a cleared-cache. A little annoying in view how much I hate Internet Explorer and it's various versions which only work with particular systems... Do not uninstall/install other modules/components as I believe this is some issue with overloading or with the actual code and you can get to this file manager to work without changing your Joomla! setup.

Watch this space for when I find a definitive answer!

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+1 Guillaume H Wednesday, 11th January 2012, 1:35 pm
:-* Found something: disable System - Mootools Upgrade in the plugin manager and it work fine for me .... Firefox 9 + Safari 5.1 (sorry but IE is not available on Mac :lol: )
0 Total I Tuesday, 8th March 2011, 10:06 pm
thanks for the great info, works in IE ... thought allready im crazy ;-)
0 stew s Wednesday, 1st December 2010, 3:49 pm
hi there - the way i found to work around this issue is to switch to internet explorer (aka internet exploder)

i have used this for the rokdownload component and then switched to a proper browser for the rest of my site admin
0 Joel L Tuesday, 14th December 2010, 1:53 pm
Same here. Has to be Internet Explorer version 7 for me... It's not too bad. I only use IE for my rokdownloads now but I still get problems with this so I find myself modifying the database entries directly... :eek!
0 Anonymous Tuesday, 30th August 2011, 10:06 pm
A quick test just now had the same problem. Firefox 6.0 and Chrome 13.0.782.218 failed to load the items. Didn't try IE as I'm using a Mac. Safari 5.1 and Opera 11.50 seem to work.