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I love the last point. Down talk as opposed to hype and then produce. Even with most services this nearly always guarantees a happy customer.
"So this is all I could fix in the time I have, ...
... data recovery” with “no guarantees” – while recovering from the backup I’d made silently. I guess it’s part of the “underpromise/overdeliver” thing… but several customers were intensely relieved when I ...
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