Zoho CRM: Schedule a Call using Deluge
- Joel Lipman
- Zoho
- Hits: 4454
This is an article to document how to schedule a call with a reminder in Zoho CRM using Zoho Deluge.
Why?
Because I find a need to document anything that takes longer than 30 minutes to figure out so I don't spend so long the next time I have to do it. The use-case scenario here is that when an appointment is made for a Lead in a booking system, we want a task or call in CRM to popup and remind us that we need to phone this Lead.
How?
It sounds straightforward: schedule a call using the GUI then write a test function to check the JSON that is being returned for API names...