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Assuming agents is required, the following 3 results were found.

  1. Zoho CRM: Using a function for validation rules (or restricting specific picklist options by user profile)https://www.joellipman.com/articles/crm/zoho/zoho-crm/zoho-crm-using-a-function-for-validation-rules.html

    Why? There were several alternatives we considered beforehand which still didn't fit the requirement: A client's first-line agents would have a lead record with the status "New Lead". The client wanted that if the status had changed to something else,...

    • Type: Article
    • Author: Joel Lipman
    • Category: Zoho CRM
    • Language: *

  2. Zoho Creator/Deluge: Calculating with Timezone Offsethttps://www.joellipman.com/articles/crm/zoho/zoho-creator/zoho-creator-deluge-calculating-with-timezone-offset.html

    input.System_Date_Time_End = input.System_Date_Time_Start.addMinutes(v_AppointmentDuration); } // // calculate Agents time v_AgentTimeZoneName = "(-08:00) America/Los_Angeles"; v_AgentOffset = "-08:00"; v_AgentPlusMinus = v_AgentOffset.subString(0,1);...

    • Type: Article
    • Author: Joel Lipman
    • Category: Zoho Creator
    • Language: *

  3. Quadcopter App with Flight Restrictions (JQA)https://www.joellipman.com/component/content/article/quadcopter-app.html?catid=53&Itemid=165

    full and unlimited responsibility for all applications and uses of any products sold by JoelLipman.com. JoelLipman.com agents, representatives and employees are to be held harmless from any and all claims, liabilities, damages, and expenses (including...

    • Type: Article
    • Author: Joel Lipman
    • Category: Product Documentation
    • Language: *
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