For Zoho services only


I'm currently part of a wider delivery team at Ascent Business Solutions, recognised as a leading Zoho Premium Solutions Partner in the United Kingdom.

Ascent Business Solutions support organisations with everything from targeted technical fixes through to full Zoho CRM implementations and long-term platform adoption. Working as a team rather than a one-person consultancy allows projects to move forward consistently, with access to the right skills at each stage.

The team I manage specialises in API integrations between Zoho and third-party finance and commerce platforms such as Xero, Shopify, WooCommerce, and eBay. Much of our work involves solving integration challenges that fall outside standard documentation, supporting new ideas, new sectors, and evolving business models.

Success is measured through practical outcomes and return on investment, ranging from scaling small operations into high-turnover businesses to delivering rapid gains through online payments, automation, and streamlined digital workflows.

If you are looking for structured Zoho expertise backed by an established consultancy, you can contact Ascent Business Solutions on 0121 392 8140 (UK), email info@ascentbusiness.co.uk, or visit https://www.ascentbusiness.co.uk.

Zoho Other

Zoho: Email Deliverability / SPF / DKIM / DMARC / Toolkit

What?
A quick article on the SPF & DKIM setup to improve email deliverability from a ZohoApp and methods to check.

Why?
Not sure how I came across it as most of our customers don't use ZohoMail, but there is a Zoho Toolkit to run some checks on the email deliverability for a customer: https://zohomail.tools/#runChecks.

How?
So first I'll outline the steps to set this up in ZohoCRM and then how to troubleshoot issues with this. One important thing to note is that the setup needs to be done by whoever manages the domain for the client.

What?
A quick follow-on article to my previous article on Zoho Cliq: Integrate OpenAI and ChatGPT 3.5 Turbo.

Why?
Connecting to OpenAI ChatGPT is all very well and good, but this forgets what you were talking about after each chat. So it's good for 1 question and 1 answer. What we need is to train it a little a bit like the standard OpenAI Chat website does in terms of context.

How?
Just a few changes to the previous code of connecting to OpenAI ChatGPT but the exception here is that there needs to be code to loop through all the messages of the chat/conversation thread so that we send the OpenAI ChatGPT bot the full conversation thread.

Zoho Cliq: Integrate OpenAI and soon ChatGPT

What?
A quick article on my adaptation of some code posted by Poorvik Palanikumar on the Zoho Community Forums to connect a ZohoCliq to the OpenAI API and ChatGPT... Note that I have another article for those who want to integrate ChatGPT with ZohoZIA.

Why?
Previously, I would edit the message handlers of a Cliq Bot I created but it would only understand the questions I have programmed it to and respond with the responses I programmed it to answer with. Any variations of the questions it did not understand, it would return a response similar to Siri or Ask Google where it includes the keywords in a "Search the web..." task.

ChatGPT by OpenAI is viral at the time of print and although the solution below only connects to the OpenAI API, it is not currently connected to ChatGPT. The plus side however is that it is connected to the Internet unlike ChatGPT which only has information up to 2021.

How?
The basics of setting this up would be to setup a bot in ZohoCliq and then to edit either a message handler or participation handler. As for the usage, simply ask the Cliq Bot a question and it will forward the query and respond with the response from the OpenAI API.

Credit where Credit is Due:


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Disclaimer: Please note that the information provided on this website is intended for informational purposes only and does not represent a warranty. The opinions expressed are those of the author only. We recommend testing any solutions in a development environment before implementing them in production. The articles are based on our good faith efforts and were current at the time of writing, reflecting our practical experience in a commercial setting.

Thank you for visiting and, as always, we hope this website was of some use to you!

Kind Regards,

Joel Lipman
www.joellipman.com