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I'm actually part of a bigger team at Ascent Business Solutions where we have support technicians and project consultants. Support is for smaller technical fixes but this can include developments, reports or integrations; depending on the size of the task. Projects are for more time-consuming developments such as revamps of the Zoho Suite of apps or on-site training. The advantage of a team is that if I am out-of-office for a day or so, there is always someone at Ascent Business Solutions who can deal with any queries/issues you may have.

Our support rates can be found and purchased at http://ascentbusiness.co.uk/zoho-support-2. A support bundle doesn't have an expiry date. So whether we can do what you want within the bundle and a year later need further support, if there are minutes left on the bundle then there is no additional charge.

Our project rates for bigger developments can be found at http://ascentbusiness.co.uk/crm-solutions/zoho-crm-packages-prices and will involve a dedicated project consultant along with developers who will hold your hand through the development process.

If you want help building a solution for one of the Zoho Apps in the Zoho Suite, contact us on 0121 392 8140 (UK) or by email at info@ascentbusiness.co.uk. You can also visit our website at http://ascentbusiness.co.uk.

I regularly build and specialize in 2-way API integrations for Xero, Shopify and eBay.

Zoho CRM: Template: Empty Space between Header and Line Items

What?
A very quick article on how to deal with an issue where a CRM template has been used and where the table of line items appears on a separate page (and to remind me of the CSS to fix this).

Why?
By default / out-of-the-box / vanilla, in a Zoho CRM Template, the table of line items will behave like this; specifically when there are a lot of line items as per my screenshot here:
Zoho CRM: Template: Empty Space Issue

How?
This has been raised a few times by multiple clients but the fix is rather quick as long as you can get to the HTML of the template:

  1. Login to ZohoCRM > Setup > Customization > Templates > Inventory > Select the template with this issue
  2. Click on the "Edit HTML" icon in the top right of the editor:
    Zoho CRM: Template: Empty Space Issue: Edit HTML button
  3. Find the code "page-break-inside"
  4. Change this from "avoid" to "auto":
    Zoho CRM: Template: Empty Space Issue: Table break to Auto
  5. And optionally, add to the "<tr>" tag under "OrderedItems" class the code:
    copyraw
    style="page-break-inside:avoid; page-break-after:auto"
    1.  style="page-break-inside:avoid; page-break-after:auto" 
    Zoho CRM: Template: Empty Space Issue: Table Row break to avoid
  6. Click on "Insert" and test!

Category: Zoho :: Article: 802

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Joel Lipman
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