Assuming agents is required, the following 3 results were found.
Why? There were several alternatives we considered beforehand which still didn't fit the requirement: A client's first-line agents would have a lead record with the status "New Lead". The client wanted that if the status had changed to something else,...
input.System_Date_Time_End = input.System_Date_Time_Start.addMinutes(v_AppointmentDuration); } // // calculate Agents time v_AgentTimeZoneName = "(-08:00) America/Los_Angeles"; v_AgentOffset = "-08:00"; v_AgentPlusMinus = v_AgentOffset.subString(0,1);...
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